Privacy policy
BLACK ARMOR FILMS – European Online Store
Last updated: October 18, 2026
1. Introduction
BLACK ARMOR FILMS is an online store operated by wraphics Werbetechnik, based in Reinach AG, Switzerland.
We operate this website and online store, including all related information, content, features, tools, products and services, to provide our customers with a professional shopping experience (the "Services").
Our online store is powered by Shopify, which provides the e-commerce platform enabling us to offer our products and services.
This Privacy Policy explains how we collect, use, process, store and disclose personal information when you visit our website, create an account, make a purchase, contact us, subscribe to our newsletter or otherwise interact with our Services.
We process personal information in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
If there is a conflict between our Terms and Conditions and this Privacy Policy concerning the processing of personal information, this Privacy Policy shall apply to the relevant data protection matters.
2. Data Controller and Contact Information
The data controller responsible for processing personal information in connection with this online store is:
wraphics Werbetechnik
Operator of BLACK ARMOR FILMS
Aarauerstrasse 21
5734 Reinach AG
Switzerland
Email: info@blackarmorfilms.com
Phone: +41 62 723 25 00
Website: www.blackarmorfilms.com
For questions regarding this Privacy Policy or your personal data, please contact us using the details above.
Where Shopify or another service provider acts as an independent data controller, that provider is responsible for its own processing activities under applicable law.
3. Personal Information We Collect
Depending on how you interact with our online store, we may collect or process the following categories of personal information.
Contact information
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First and last name
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Company name
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Billing and shipping addresses
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Email address
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Telephone number
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Country of residence or business establishment
Account information
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Account identification and login information
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Account preferences and settings
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Order history and customer account activities
Order and transaction information
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Products viewed or purchased
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Shopping cart contents
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Order numbers and order history
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Payment methods and payment status
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Returns, refunds and cancellations
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Shipping and customs information
Payment information
Payment-related information may be processed by Shopify and the payment service providers selected during checkout.
Depending on the payment method, this may include transaction references, payment confirmation and other information necessary to complete the transaction.
Complete payment card details are generally processed by the relevant payment provider rather than stored directly by wraphics Werbetechnik.
Technical and usage information
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IP address
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Browser and device information
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Operating system
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Website navigation and usage information
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Cookie identifiers and similar technical information
Communication information
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Contact form submissions
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Customer service enquiries
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Email correspondence
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Newsletter subscriptions and marketing preferences
We collect and process personal information only where a lawful basis applies.
4. Sources of Personal Information
We may obtain personal information from the following sources:
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Directly from you when you place an order, create an account, subscribe to communications or contact us.
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Automatically through your interaction with our website, including cookies and similar technologies.
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From Shopify and service providers involved in operating our online store.
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From payment providers, shipping companies and other parties involved in processing transactions.
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From business partners or other third parties where permitted by applicable law.
5. Purposes and Legal Bases for Processing
We process personal information for the following purposes.
Order Processing and Contract Fulfilment
We use personal information to process orders, arrange payments, deliver products, manage customer accounts, handle returns and provide customer support.
Where the GDPR applies, the legal basis is generally Article 6(1)(b), performance of a contract or steps taken before entering into a contract.
Legal and Regulatory Obligations
We process information where necessary to comply with applicable accounting, tax, customs, consumer protection and other legal requirements.
Where the GDPR applies, the legal basis may be Article 6(1)(c), compliance with a legal obligation, where the relevant obligation falls within its scope.
Customer Communication
We process contact information and correspondence to respond to enquiries, provide assistance and maintain customer relationships.
Depending on the circumstances, the legal basis may be contractual necessity or legitimate interests under Article 6(1)(f) GDPR.
Security and Fraud Prevention
We may process personal information to protect our website, detect fraudulent transactions, prevent unauthorised access and maintain the security of our Services.
The legal basis may be legitimate interests or compliance with applicable legal obligations.
Marketing and Advertising
Where permitted, we may process personal information to send newsletters, promotional communications and information about BLACK ARMOR FILMS products.
Where consent is required, processing is based on Article 6(1)(a) GDPR.
Website Analytics and Improvement
Where enabled, we may analyse website usage to improve functionality, understand customer interests and measure the performance of our online store.
Non-essential analytics and advertising technologies requiring consent will only be used where valid consent has been obtained.
6. Shopify E-Commerce Platform
Our online store is operated using Shopify.
Shopify provides services including website hosting, shopping cart functionality, customer accounts, order management, checkout and other e-commerce features.
Personal information submitted through our online store may be processed by Shopify and its authorised service providers.
Depending on the processing activity, Shopify may act as a processor on our behalf or as an independent data controller.
Certain Shopify features may use information from interactions with our store and other merchants to provide enhanced services, security, analytics or personalised experiences, where enabled and permitted by applicable law.
Further information is available in the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
Shopify also provides a privacy portal:
https://privacy.shopify.com/en
7. Payment Processing
Payments are processed through the payment methods available during checkout.
Depending on the selected payment method, personal information and transaction details may be shared with Shopify and the relevant payment service provider.
Payment service providers may process personal information independently in accordance with their own privacy policies.
We receive the information necessary to confirm payment, process orders, handle refunds and fulfil accounting obligations.
8. Shipping, Delivery and Customs Processing
BLACK ARMOR FILMS ships products from Switzerland to selected European Union countries.
Shipping is currently carried out primarily through Swiss Post – PostPac International.
Where necessary, we may use other suitable shipping and logistics providers.
To process international deliveries, we share relevant personal information with Swiss Post, postal operators in destination countries, logistics providers, customs authorities and other parties involved in transportation and customs clearance.
This information may include:
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Recipient's name
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Delivery address
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Telephone number and email address, where required
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Order and shipment information
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Product descriptions and quantities
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Customs values and product classifications
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Other information legally required for international shipping and customs processing
Personal information is shared to the extent necessary to fulfil orders, arrange delivery, complete customs procedures and comply with applicable legal requirements.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the online store and, where enabled, provide analytics, personalisation and advertising functions.
These technologies may include:
Essential Cookies
Required for the operation of the online store, including shopping carts, checkout, security and customer sessions.
Analytics Cookies
Used, where enabled, to understand how visitors use our website and to improve our Services.
Marketing and Advertising Cookies
Used, where enabled, to measure advertising effectiveness, support marketing activities and provide relevant advertising.
Where required by applicable law, non-essential cookies and tracking technologies are used only after valid consent has been obtained.
Visitors can manage or withdraw their consent through the cookie preference tools made available on our website, where implemented.
Additional information about specific cookies and tracking technologies may be provided through our cookie settings or consent management interface.
10. Marketing and Newsletters
If you subscribe to our newsletter, we may use your email address and other voluntarily provided information to send news, product information and promotional offers.
Where required by law, marketing communications are sent only after obtaining the necessary consent.
You may unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting:
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
We may continue sending necessary non-promotional communications relating to orders, accounts or customer service.
11. Contact Forms and Customer Support
When you contact us through our website, email or other communication channels, we process the personal information you provide.
This may include your name, company, email address, telephone number and message content.
We use this information to respond to your enquiry, provide assistance and maintain relevant business correspondence.
12. Disclosure of Personal Information
We may share personal information with third parties where necessary for the purposes described in this Privacy Policy.
Recipients may include:
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Shopify and its authorised service providers
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Payment service providers
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Swiss Post and other postal or logistics companies
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Customs authorities and other competent public authorities
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IT and technical service providers
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Customer communication and support providers
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Analytics and advertising providers, where enabled
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Professional advisers where legally necessary
We may also disclose personal information where required by law, in connection with legal proceedings or to protect our legitimate legal interests.
We do not sell customer contact lists to third parties.
Certain advertising or Shopify services may involve data sharing that is subject to additional privacy rights under applicable laws.
Where required, we implement appropriate contractual and organisational safeguards for processing carried out on our behalf.
13. International Data Transfers
wraphics Werbetechnik is based in Switzerland and serves customers in the European Union.
Personal information may be processed in Switzerland, the European Economic Area and other countries where Shopify or our service providers operate.
Where international data transfers require additional safeguards, we rely on legally recognised mechanisms, such as adequacy decisions, standard contractual clauses or other appropriate safeguards.
Further information about Shopify's international data processing is available through Shopify's privacy documentation.
14. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.
Order, invoice and accounting records may be retained for the periods required by Swiss accounting and tax legislation.
Other personal information, including customer correspondence, account information and marketing preferences, is retained according to the relevant purpose and applicable legal requirements.
Where personal information is no longer required, it will be deleted or anonymised unless further retention is legally necessary.
15. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, misuse and disclosure.
These measures may include access restrictions, secure connections, authentication procedures and safeguards provided by our technical service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
16. Your Data Protection Rights
Depending on applicable law and your circumstances, you may have the following rights:
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The right to access your personal information
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The right to request correction of inaccurate information
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The right to request deletion of personal information
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The right to request restriction of processing
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The right to object to certain processing activities
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The right to data portability, where applicable
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The right to withdraw consent at any time where processing is based on consent
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The right to lodge a complaint with a competent data protection supervisory authority
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact:
We may request information necessary to verify your identity before processing your request.
Where the GDPR applies, requests will be handled within the applicable statutory time limits.
You may also use Shopify's privacy portal where relevant:
https://privacy.shopify.com/en
17. Complaints
If you have concerns about how your personal information is processed, please contact us first using the contact details provided in this Privacy Policy.
Depending on applicable law, you may also have the right to lodge a complaint with the relevant data protection supervisory authority.
A list of European data protection authorities is available at:
https://edpb.europa.eu/about-edpb/about-edpb/members
18. Children's Privacy
Our online store is intended for customers who are legally permitted to enter into purchase contracts.
We do not knowingly collect personal information from children where parental consent or another legal authorisation would be required.
If you believe that personal information has been collected from a child unlawfully, please contact us.
19. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business activities, technology, services or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
Where required by law, we will provide additional notice or obtain renewed consent.
21. Contact
For any questions, requests or concerns regarding personal data protection, please contact:
wraphics Werbetechnik
Operator of BLACK ARMOR FILMS
Aarauerstrasse 21
5734 Reinach AG
Switzerland
Email: info@blackarmorfilms.com
Phone: +41 62 723 25 00
Website: www.blackarmorfilms.com
